Trail-A-Mate Service Kit for 1000kg RED Trail-A-Mate

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Trail-A-Mate Service Kit for 1000kg RED Trail-A-Mate

$80.00

A complete set of o-rings and seals for maintaining the original 1000kg Trail-A-Mate hydraulic jockey wheel/jack — everything needed to restore proper hydraulic function without replacing the whole unit. Suits home installation with minimal tools.

Features

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Complete o-ring and seal set restores hydraulic performance
Cost-effective alternative to replacing the whole jack
Printed step-by-step instructions make it a DIY-friendly job
Minimal tools required for a home service

Specifications

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Suits	1000kg RED Trail-A-Mate hydraulic jockey wheel/jack
Contents	Complete set of o-rings and seals
Instructions	Step-by-step printed guide included

Shipping & Returns

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Shipping

Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:

Our warehouse in Bendigo, Victoria
Partner supplier warehouses on the East Coast
Partner supplier warehouses on the West Coast

This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.

Important Shipping Notes:

We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
Depot pickup options may be available at reduced rates (contact us to discuss)
Off-mainland deliveries require additional shipping fees (custom quoted)
Missed deliveries may incur a redelivery fee set by the courier
All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex

Returns

As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.

You can return items if:

The product is faulty or not of merchantable quality
The product is not fit for its intended purpose
The product does not match the description
You can present proof of purchase

For change of mind returns:

Item must be in original condition with tags attached
Must be returned within 30 days of purchase
Original proof of purchase required
Return shipping is at customer's expense
Original delivery charges are non-refundable unless due to our error

Refunds will be processed within 10 business days of receiving and inspecting the return.

For full details, please refer to our:

Warranty Details

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Warranty & Returns

Limited 12 Month Manufacturer Warranty

If you experience issues with your gear, please contact us for support.

What’s Covered?

Manufacturing defects
Faults in materials or workmanship

What’s Not Covered?

Damage caused by misuse, neglect, or improper use
Incidents occurring during delivery
Normal wear and tear from usage

How to Initiate a Warranty Claim

If you need to file a warranty claim, please follow these steps:

Contact us via email or the via the contact us
Provide the following details:
- Order ID
- Detailed description of the issue
- Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
Our team will assess your claim and get back to you as soon as possible.

Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.

⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.

For full details, please refer to our other policies:

Common questions about Trail-A-Mate Service Kit for 1000kg RED Trail-A-Mate

How do I know my jack needs seals rather than replacing?

If it lifts but slowly sinks under load, or weeps oil around the ram, the seals have gone and the rest of the jack is usually fine. Bent rams, cracked castings or a wrecked thread are different problems. Seals are the common failure, and the fixable one.

Will this kit suit any Trail-A-Mate?

No. It is cut for the original 1000kg RED model, and the o-ring sizes differ across the range. Look at the body of your jack and confirm which version you own before ordering — a kit for the wrong model will not seal, and you will have it apart already.

Is this a job for the driveway?

Yes, if you are methodical. The printed steps walk you through it and it needs few tools, but hydraulics reward cleanliness — one bit of grit on a new o-ring and you are back where you started. Work on a clean bench, not on the ground.