Trail-A-Mate Hydraulic Jockey Wheel + Jack Kit SWL 1000kg

Name: Trail-A-Mate Hydraulic Jockey Wheel + Jack Kit SWL 1000kg
Brand: Trail-A-Mate
SKU: 450-00060
Price: 547.0 AUD
Availability: InStock

Trail-A-Mate Hydraulic Jockey Wheel + Jack Kit SWL 1000kg

$547.00

The original Trail-A-Mate — a hydraulic jockey wheel that converts into a proper caravan jack in minutes by swapping the wheel for the included base plate and lifting clamp. Rated to a 1000kg working load limit (2900kg ATM), it takes the effort out of both hitching up and roadside jacking.

Features

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Converts from jockey wheel to full hydraulic jack in minutes
Hydraulic operation takes minimal effort compared to a mechanical wind-up wheel
Complete kit — wheel, base plate, clamp and brace all included
Complies with Australian mandatory safety standards

Specifications

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Working Load Limit	1000kg
Aggregated Trailer Mass (ATM)	2900kg
Clamp Size	Standard 50mm
Includes	Jockey wheel, base plate, lifting clamp, wheel brace, engagement fittings
Compliance	AS/NZS 2693:2007

Shipping & Returns

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Shipping

Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:

Our warehouse in Bendigo, Victoria
Partner supplier warehouses on the East Coast
Partner supplier warehouses on the West Coast

This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.

Important Shipping Notes:

We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
Depot pickup options may be available at reduced rates (contact us to discuss)
Off-mainland deliveries require additional shipping fees (custom quoted)
Missed deliveries may incur a redelivery fee set by the courier
All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex

Returns

As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.

You can return items if:

The product is faulty or not of merchantable quality
The product is not fit for its intended purpose
The product does not match the description
You can present proof of purchase

For change of mind returns:

Item must be in original condition with tags attached
Must be returned within 30 days of purchase
Original proof of purchase required
Return shipping is at customer's expense
Original delivery charges are non-refundable unless due to our error

Refunds will be processed within 10 business days of receiving and inspecting the return.

For full details, please refer to our:

Warranty Details

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Warranty & Returns

Limited 12 Month Manufacturer Warranty

If you experience issues with your gear, please contact us for support.

What’s Covered?

Manufacturing defects
Faults in materials or workmanship

What’s Not Covered?

Damage caused by misuse, neglect, or improper use
Incidents occurring during delivery
Normal wear and tear from usage

How to Initiate a Warranty Claim

If you need to file a warranty claim, please follow these steps:

Contact us via email or the via the contact us
Provide the following details:
- Order ID
- Detailed description of the issue
- Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
Our team will assess your claim and get back to you as soon as possible.

Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.

⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.

For full details, please refer to our other policies: