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Hayman Reese Hitch Step

$124.00

Fits straight over your towball to give you a secure, non-slip platform for accessing your vehicle's roof, rear tray or launching a boat. Made from durable, lightweight aluminium with a raised lip for safety, and can stay in place while towing.

Features

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Non-slip, high-grip tread keeps you safe in the wet
Raised lip prevents you from sliding off the platform
Can be left in place and used while towing
Lightweight, corrosion-resistant aluminium construction

Specifications

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Weight Rating	120kg max (limited by your towbar's rating)
Material	Aluminium, powder coated
Fitment	Universal, fits flat-sided towball mounts
Installation	4 bolts
Colour	Black

Shipping & Returns

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Shipping

Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:

Our warehouse in Bendigo, Victoria
Partner supplier warehouses on the East Coast
Partner supplier warehouses on the West Coast

This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.

Important Shipping Notes:

We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
Depot pickup options may be available at reduced rates (contact us to discuss)
Off-mainland deliveries require additional shipping fees (custom quoted)
Missed deliveries may incur a redelivery fee set by the courier
All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex

Returns

As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.

You can return items if:

The product is faulty or not of merchantable quality
The product is not fit for its intended purpose
The product does not match the description
You can present proof of purchase

For change of mind returns:

Item must be in original condition with tags attached
Must be returned within 30 days of purchase
Original proof of purchase required
Return shipping is at customer's expense
Original delivery charges are non-refundable unless due to our error

Refunds will be processed within 10 business days of receiving and inspecting the return.

For full details, please refer to our:

Warranty Details

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Warranty & Returns

Limited 12 Month Manufacturer Warranty

If you experience issues with your gear, please contact us for support.

What’s Covered?

Manufacturing defects
Faults in materials or workmanship

What’s Not Covered?

Damage caused by misuse, neglect, or improper use
Incidents occurring during delivery
Normal wear and tear from usage

How to Initiate a Warranty Claim

If you need to file a warranty claim, please follow these steps:

Contact us via email or the via the contact us
Provide the following details:
- Order ID
- Detailed description of the issue
- Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
Our team will assess your claim and get back to you as soon as possible.

Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.

⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.

For full details, please refer to our other policies:

Common questions about Hayman Reese Hitch Step

Can I leave it on while towing?

Yes, it is made to stay put with the van hitched. A couple of things to watch: it adds a bit of length behind the car for reversing and parking, and it sits at shin height for anyone walking past, so reflective tape on the edge is worthwhile.

Is the 120kg rating the real limit?

It is the step's limit, but your towbar's rating is what actually governs things, because the step passes the load straight into the towball mount. The practical question is different anyway: it is a step for reaching a roof rack, not a work platform for an hour.

Will it fit my towball mount?

It bolts to flat-sided towball mounts, so a round or heavily shaped shank is the one to measure first. Check you have clearance for the bolt heads underneath, and that the step does not foul the coupling or the handbrake lever when the van is hitched and turning.