$144.00

A genuine AL-KO 3500kg-rated electric override coupling with integrated hand brake lever.

Features

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3500kg rated
Electric override coupling
Integrated hand brake lever

Specifications

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Capacity	3500kg
Type	Electric override coupling
Includes	Integrated hand brake lever
Ball Size	50mm

Shipping & Returns

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Shipping

Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:

Our warehouse in Bendigo, Victoria
Partner supplier warehouses on the East Coast
Partner supplier warehouses on the West Coast

This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.

Important Shipping Notes:

We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
Depot pickup options may be available at reduced rates (contact us to discuss)
Off-mainland deliveries require additional shipping fees (custom quoted)
Missed deliveries may incur a redelivery fee set by the courier
All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex

Returns

As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.

You can return items if:

The product is faulty or not of merchantable quality
The product is not fit for its intended purpose
The product does not match the description
You can present proof of purchase

For change of mind returns:

Item must be in original condition with tags attached
Must be returned within 30 days of purchase
Original proof of purchase required
Return shipping is at customer's expense
Original delivery charges are non-refundable unless due to our error

Refunds will be processed within 10 business days of receiving and inspecting the return.

For full details, please refer to our:

Warranty Details

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Warranty & Returns

Limited 12 Month Manufacturer Warranty

If you experience issues with your gear, please contact us for support.

What’s Covered?

Manufacturing defects
Faults in materials or workmanship

What’s Not Covered?

Damage caused by misuse, neglect, or improper use
Incidents occurring during delivery
Normal wear and tear from usage

How to Initiate a Warranty Claim

If you need to file a warranty claim, please follow these steps:

Contact us via email or the via the contact us
Provide the following details:
- Order ID
- Detailed description of the issue
- Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
Our team will assess your claim and get back to you as soon as possible.

Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.

⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.

For full details, please refer to our other policies:

Common questions about AL-KO 3500kg Electric Coupling with Hand Brake

What is the hand brake lever for?

Holding the van still once it is off the tow vehicle. Park on any slope and chocks alone are a nervous way to live, especially while you are winding down corner steadies and people are climbing in and out. Pull it on before you unhitch, not after.

Do I need the full 3500kg rating?

Only if your van's ATM approaches it. Rating is a ceiling, not a performance figure, so a bigger number does not tow better. What it does give you is headroom if you later add a second spare, a bigger battery bank or water tanks, which is how vans quietly gain weight.

Is fitting this a job I can do at home?

Only if you are comfortable working on a braked drawbar. The coupling is a structural part of the braking system, so bolt torque, brake adjustment and the wiring all have to be right. Plenty of people do it themselves, but a wrong guess here is not a rattle, it is a brake failure.