Overview
An adjustable towball mount rated to 3.5 tonnes, with 114mm of drop and 89mm of rise to precisely position your towball height for whatever trailer or caravan you're hitching up. Fits standard 50mm hitch receivers and 50mm towballs or DO35 Cruisemaster pins.
Common questions
Does 3500kg mean my setup can tow 3.5 tonnes?
No. The mount is rated to 3500kg, but your towing limit is whichever link in the chain is weakest: the vehicle's rating, the towbar's rating, the coupling and the ball. This part simply stops being the limiting factor. Check the towbar plate and the owner's manual.
Do I want the 114mm drop or the 89mm rise?
Measure with everything loaded, not empty. You want the van sitting level or a whisker nose-down when hitched. Lifted utes and wagons usually need the 114mm drop; lower cars pulling a van with a tall coupling flip it over and use the 89mm rise.
Does the 329mm length change how it tows?
Length is leverage. A 329mm mount puts the ball further behind the towbar than a short one, so the same download applies more twist to the bar and the van reacts a touch more to crosswinds. Fine within rating, but do not add extensions on top.
Specifications
| Rating | 3500kg (3.5 tonnes) |
|---|---|
| Adjustment | 114mm drop / 89mm rise |
| Length | 329mm |
| Fitment | Standard 50mm hitch receivers, 50mm towball or DO35 Cruisemaster pin |
| Finish | Corrosion-resistant powder coat, black |
Delivery, returns & warranty
Shipping & Returns
Shipping
Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:
- Our warehouse in Bendigo, Victoria
- Partner supplier warehouses on the East Coast
- Partner supplier warehouses on the West Coast
This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.
Important Shipping Notes:
- We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
- Depot pickup options may be available at reduced rates (contact us to discuss)
- Off-mainland deliveries require additional shipping fees (custom quoted)
- Missed deliveries may incur a redelivery fee set by the courier
- All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex
Returns
As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.
You can return items if:
- The product is faulty or not of merchantable quality
- The product is not fit for its intended purpose
- The product does not match the description
- You can present proof of purchase
For change of mind returns:
- Item must be in original condition with tags attached
- Must be returned within 30 days of purchase
- Original proof of purchase required
- Return shipping is at customer's expense
- Original delivery charges are non-refundable unless due to our error
Refunds will be processed within 10 business days of receiving and inspecting the return.
For full details, please refer to our:
Warranty Details
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Warranty Details
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Warranty & Returns
Limited 12 Month Manufacturer Warranty
If you experience issues with your gear, please contact us for support.
What’s Covered?
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Manufacturing defects
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Faults in materials or workmanship
What’s Not Covered?
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Damage caused by misuse, neglect, or improper use
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Incidents occurring during delivery
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Normal wear and tear from usage
How to Initiate a Warranty Claim
If you need to file a warranty claim, please follow these steps:
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Contact us via email or the via the contact us
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Provide the following details:
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Order ID
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Detailed description of the issue
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Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
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Our team will assess your claim and get back to you as soon as possible.
Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.
⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.
For full details, please refer to our other policies:
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Hayman Reese 3500kg Adjustable Ball Mount
$559.00