5 Person Camping Tent - Cragmor 500 - 10.3kg by Vango

5 Person Camping Tent - Cragmor 500 - 10.3kg by Vango Vango

Vango Cragmor 500

Name: 5 Person Camping Tent - Cragmor 500 - 10.3kg by Vango
Brand: Vango
SKU: VTE-CRA500-T
Price: 698.99 AUD
Availability: InStock

5 Person Camping Tent

SKU VTE-CRA500-T

$739.00

$698.99

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Questions? for expert advice, or read our buying guides

Key features

Adjustable Pegging System - Allows tent to be pitched perfectly on uneven surfaces
Bedroom Pockets - Conveniently positioned pockets for storing your essentials
Colour Coded Poles - For easy pitching
Diamond Clear Windows - Maximise light and visibility to provide a bright and airy environment
Fire Retardant Fabrics - Meets European EN5912 safety standard
Fully Taped Seams - All flysheet seams are factory taped which provides a watertight seal
Fully Wind and Rain Tested - Weather tested to standard EN ISO 5912 for peace of mind. This tent is suitable for use in wet weather for occasional and weekend camping. Storms and extreme weather should be avoided
Handled Carry Bag - Provides easy transportation to and from the campsite
High Visibility Guylines - Strong and easy to see in low light conditions
Lantern Hanging Points - Conveniently positioned to attach your lighting
Large mesh vents on inner - Keeps tents cooler in warm conditions and reduces condensation
Linked-In Groundsheet - Easy to clean groundsheet that can be attached or detached from the living area. Simply roll under the bedroom area when not required
Nightfall Bedrooms - Helps reduce early morning light so your sleeping pattern doesn't need to be dictated by the sunrise
Queen Size Bedrooms - Provides a 60cm sleeping area per person meaning you have plenty of room to sleep and store essentials
Vango PowerFlex® Fibreglass Poles - Creates strong, light and reliable structures
Waterproof PE Groundsheet - Robust and hardwearing fabric to stand up to the rigours of the most active campers
Sentinel Fabric - When pack size and weight are the key factors in choosing your tent, our specifically designed Sentinel Fabric will surpass your needs. Sentinel Fabric is strong and durable, incorporates our ColourLok technology for superior longevity, and is waterproof to a 3,000mm HH rating, ensuring great quality and performance coupled with compact pack sizes
TBS®II Tension Band System - Ensures the tent performs in adverse conditions, especially in strong, changeable winds. When tensioned, the bands brace the pole at 3 points, and reduce sideways movement. Adjust TBS®II to remove slack. Do not over tension, as this may deform the poles. Can be stowed away in calm weather. Patented EP1905927
Mesh Door - The living room door has an integrated mesh panel that increases the flow of air within your tent while keeping bugs out

Overview

The Vango Cragmor 500 is a practical and easy-to-pitch dome tent designed for small families, couples, and groups. Accommodating up to five people, it features three fibreglass poles and a spacious porch area with a linked-in groundsheet, ideal for storage or as a sheltered outdoor space. The Nightfall Bedroom design allows for better sleep by reducing early morning light. Its mineral green color and manageable weight make it a great choice for weekend camping and festivals.

Key Features:

Adjustable Pegging System: Ensures perfect pitching on uneven surfaces.
Bedroom Pockets: Convenient storage options.
Diamond Clear Windows: For a bright and airy environment.
Fully Taped Seams: Provide a watertight seal.
High Visibility Guylines: Enhance safety and visibility.
Large Mesh Vents: Improve ventilation and reduce condensation.
Linked-In Groundsheet: For easy cleaning and versatility.
Nightfall Bedrooms: Diminish early morning light for better sleep.
Vango PowerFlex® Fibreglass Poles: Ensure a strong and stable structure.
Waterproof PE Groundsheet: Durable and hardwearing.
Sentinel Fabric: Offers a balance of strength, durability, and compact pack sizes.
TBS®II Tension Band System: For stability in adverse conditions.
Mesh Door: Increases airflow while keeping bugs out.

Specifications:

Persons: 5
Weight: 10.30 kg
Colour: Mineral Green
Pack Size: 70 x 27 x 27 cm
Pitching Time: 12 mins

Specifications

Total Weight: 10.30kg
Inner: 210 x 300cm / Porch: 180L x 315cm
Packed: 70 x 27cm x 27cm
Pitching Time:12 mins
Colour: Mineral Green
Persons: 5

Delivery, returns & warranty

Shipping & Returns

Shipping

Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:

Our warehouse in Bendigo, Victoria
Partner supplier warehouses on the East Coast
Partner supplier warehouses on the West Coast

This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.

Important Shipping Notes:

We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
Depot pickup options may be available at reduced rates (contact us to discuss)
Off-mainland deliveries require additional shipping fees (custom quoted)
Missed deliveries may incur a redelivery fee set by the courier
All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex

Returns

As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.

You can return items if:

The product is faulty or not of merchantable quality
The product is not fit for its intended purpose
The product does not match the description
You can present proof of purchase

For change of mind returns:

Item must be in original condition with tags attached
Must be returned within 30 days of purchase
Original proof of purchase required
Return shipping is at customer's expense
Original delivery charges are non-refundable unless due to our error

Refunds will be processed within 10 business days of receiving and inspecting the return.

For full details, please refer to our:

Warranty Details

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Vango Warranty & Returns | Camping Australia

At Camping Australia, we’re proud to partner with Vango, a brand renowned for its high-quality camping and caravanning gear. All Vango products are designed and manufactured to the highest standards, and we’re committed to ensuring your satisfaction with a comprehensive warranty and returns process. Below, you’ll find everything you need to know about Vango’s warranty, what’s covered, and how to handle returns.

Limited 24-Month Manufacturer Warranty

Vango offers a 2-year warranty on all products (excluding footwear, which carries a 1-year warranty) in accordance with Australian consumer laws. This warranty covers:

Manufacturing defects
Faults in materials or workmanship

If you experience issues with your Vango gear, please contact us for support.

What’s Not Covered by the Warranty

To set clear expectations, the Vango warranty does not cover:

General wear and tear from normal use (e.g., UV degradation, reduced loft in sleeping bags, fabric flaws from extended use)
Improper use, including overloading, over-tensioning, or forcing zips/buckles
Cosmetic damage that doesn’t affect functionality (e.g., minor scratches, fabric discoloration)
Damage due to excessive winds, weather, or accidents
Modifications or alterations made to the product
Collateral damage from pole breakages or AirBeam® punctures (treated as fair wear and tear)
Use by rental companies, outdoor centers, or youth groups (unless otherwise specified)
Second-hand, demo, ex-display, or refurbished products (e.g., sold via Campingrecycled.co.uk)

Specific Exclusions for Tents/Awnings:

Water ingress through fabric or seams due to UV degradation or abrasion
Broken zips, buckles, or seams from improper use
Condensation caused by lack of ventilation

Specific Exclusions for Sleeping Bags:

Broken zips or seams from forcing or improper use
Reduced loft of filling over time

Specific Exclusions for Rucksacks:

Water ingress through seams (rucksack seams are not taped; use a liner)
Frame exposure due to dragging on rough ground

⚠ Important Note:
We recommend testing your Vango tent or awning within one year of purchase. Warranty claims beyond this period may not be processed.

How to Make a Warranty Claim

If you believe your product has a manufacturing defect, please follow these steps:

Contact the Retailer: Reach out to Camping Australia (if purchased directly from us) at contact@campingaustralia.com.au or the retailer you bought from. Provide your proof of purchase and detailed information about the issue.
Return for Inspection: If the retailer determines the product needs inspection, they will arrange for it to be returned to Vango on your behalf. Products must be returned clean and dry—items in unsatisfactory condition may be returned without inspection.
Assessment: Vango will assess the product for manufacturing defects. If covered, they’ll repair or replace the item at their discretion.

Purchased Directly from Camping Australia?
If you bought your Vango product from us, email contact@campingaustralia.com.au to start your claim.

Repairs and Spare Parts

If your product isn’t covered under warranty or needs a replacement part, Vango’s Camping Spares and Repairs division can help. They offer:

Replacement poles, pole sections, AirBeam® tubes, bags, and spares for current models and those up to 5 years old.
Tent repair services to extend the life of your gear.

Visit www.campingspares.co.uk to order parts or complete a repairs form. You’ll need to know your tent’s model and year.

AirBeam® Emergency Repairs:
If you’re on holiday and need immediate assistance with an AirBeam® tent or awning, contact a Vango AirBeam® Service Centre (listed in your user guide). For customers in mainland Europe, Tentstuk.nl in Holland can assist with repairs.

Returns Policy

Refunds will be processed within 10 business days of receiving and inspecting the returned item, provided it meets our return criteria.

For full details, please refer to our other policies:

Caring for Your Vango Product

Proper care ensures your Vango gear lasts for years. Follow the care instructions in your product manual, and avoid improper use (e.g., overloading, over-tensioning, or exposure to excessive UV). For more tips, visit FAQ section.