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Overview
The Victron Filax 2 is an ultra-fast AC transfer switch that keeps sensitive electronics running when your power source drops out. With a maximum load transfer time of just 16 milliseconds, it moves your load from the priority source (shore power or generator) to an alternate source such as an inverter, so laptops, TVs, routers and other sensitive gear carry on without a flicker. It handles up to 16A at 230V/50Hz (or 240V/60Hz) and returns to the priority source automatically once it has been stable for 30 seconds.
For Australian caravan, motorhome and 4WD setups, the Filax 2 is a practical way to build seamless backup into your RV power system. Pair it with a Victron inverter and a generator or powered-site shore connection, and your essential outdoor entertainment and communications gear stays live when a caravan park supply trips, the generator runs out of fuel or the grid drops out at a remote camp. Its IP65-rated ABS enclosure and -20 to +50°C operating range suit dusty, hot and humid conditions on the road. It is designed for sensitive loads, not high-surge appliances like motors or washing machines.
Key Features
- Ultra-fast 16ms maximum load transfer time keeps sensitive electronics running without interruption
- 16A rated, 230V/50Hz or 240V/60Hz model with jumper-selectable 50/60Hz operation
- Automatic reverse transfer to the priority source after 30 seconds of stable supply
- IP65 ABS enclosure with -20 to +50°C operating range suits harsh Australian conditions
- Yellow LED indicators for active source and a red priority source fault LED
Delivery, returns & warranty
Shipping & Returns
Shipping
Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:
- Our warehouse in Bendigo, Victoria
- Partner supplier warehouses on the East Coast
- Partner supplier warehouses on the West Coast
This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.
Important Shipping Notes:
- We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
- Depot pickup options may be available at reduced rates (contact us to discuss)
- Off-mainland deliveries require additional shipping fees (custom quoted)
- Missed deliveries may incur a redelivery fee set by the courier
- All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex
Returns
As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.
You can return items if:
- The product is faulty or not of merchantable quality
- The product is not fit for its intended purpose
- The product does not match the description
- You can present proof of purchase
For change of mind returns:
- Item must be in original condition with tags attached
- Must be returned within 30 days of purchase
- Original proof of purchase required
- Return shipping is at customer's expense
- Original delivery charges are non-refundable unless due to our error
Refunds will be processed within 10 business days of receiving and inspecting the return.
For full details, please refer to our:
Warranty Details
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Warranty Details
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Warranty & Returns
Limited 12 Month Manufacturer Warranty
If you experience issues with your gear, please contact us for support.
What’s Covered?
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Manufacturing defects
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Faults in materials or workmanship
What’s Not Covered?
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Damage caused by misuse, neglect, or improper use
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Incidents occurring during delivery
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Normal wear and tear from usage
How to Initiate a Warranty Claim
If you need to file a warranty claim, please follow these steps:
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Contact us via email or the via the contact us
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Provide the following details:
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Order ID
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Detailed description of the issue
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Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
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Our team will assess your claim and get back to you as soon as possible.
Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.
⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.
For full details, please refer to our other policies:
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