Questions? for expert advice, or read our buying guides
Overview
Experience the future of grilling with the ASMOKE AS350 Pellet Smoker Grill, featuring the revolutionary ASCA System™. This cutting-edge technology enhances your grilling experience by using cool-down vapor to automatically collect pellet ashes, simplifying cleanup and eliminating the need for a vacuum. The system's ability to generate superheated steam not only speeds up cooking by three times compared to traditional grills but also ensures that meats are juicier and more flavorful, imbuing them with unmatched tenderness.
Features
- Auto-Ashing & Easy Cleaning: The ASCA System™ utilizes grill smoker ducts to manage ashes automatically, offering a clean and convenient grilling experience.
- Unique Liquid Flavors: Incorporate unique flavors into your dishes with the ability to add liquid seasonings such as beer, wine, or whiskey directly into the grill, thanks to the micro-particles technology of the ASCA System™.
- Extremely Tender & Juicy: Achieve exceptionally tender and juicy meat with superheated steam, enhancing both the flavor and texture of your grilled foods.
- 8-in-1 Versatility & Portable Kitchen: Whether you're BBQing, baking, roasting, braising, smoking, searing, broiling, or char-grilling, this grill does it all. Its compact and portable design makes it ideal for outdoor activities including camping and tailgating.
- 5-Year Limited Warranty & Bonus Accessories: The grill comes with a 5-year limited warranty and is equipped with essential accessories such as a precision tracking stainless steel meat probe and other surprise items to enhance your grilling experience.
Specifications
- System: ASCA System™ for advanced flavor infusion and efficient ash management.
- Cooking Versatility: Offers 8 different cooking options.
- Portability: Easily portable design, perfect for various outdoor settings like backyards, campsites, and tailgates.
- Included Accessories: ASMOKE Precision Tracking Stainless Steel Meat Probe, additional surprise accessories for an optimal cooking experience.
- Warranty: 5-year limited warranty ensuring reliability and satisfaction.
Embrace a new level of culinary excellence with the ASMOKE AS350, your ultimate companion for creating gourmet outdoor meals effortlessly. Whether at home or on the go, discover the joy of hassle-free, flavorful grilling with ASMOKE.
Delivery, returns & warranty
Shipping & Returns
Shipping
Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:
- Our warehouse in Bendigo, Victoria
- Partner supplier warehouses on the East Coast
- Partner supplier warehouses on the West Coast
This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.
Important Shipping Notes:
- We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
- Depot pickup options may be available at reduced rates (contact us to discuss)
- Off-mainland deliveries require additional shipping fees (custom quoted)
- Missed deliveries may incur a redelivery fee set by the courier
- All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex
Returns
As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.
You can return items if:
- The product is faulty or not of merchantable quality
- The product is not fit for its intended purpose
- The product does not match the description
- You can present proof of purchase
For change of mind returns:
- Item must be in original condition with tags attached
- Must be returned within 30 days of purchase
- Original proof of purchase required
- Return shipping is at customer's expense
- Original delivery charges are non-refundable unless due to our error
Refunds will be processed within 10 business days of receiving and inspecting the return.
For full details, please refer to our:
Warranty Details
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Warranty Details
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Warranty & Returns
Limited 12 Month Manufacturer Warranty
If you experience issues with your gear, please contact us for support.
What’s Covered?
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Manufacturing defects
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Faults in materials or workmanship
What’s Not Covered?
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Damage caused by misuse, neglect, or improper use
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Incidents occurring during delivery
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Normal wear and tear from usage
How to Initiate a Warranty Claim
If you need to file a warranty claim, please follow these steps:
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Contact us via email or the via the contact us
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Provide the following details:
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Order ID
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Detailed description of the issue
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Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
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Our team will assess your claim and get back to you as soon as possible.
Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.
⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.
For full details, please refer to our other policies:
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