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Overview
The Thermomate Tankless Outdoor Water Heater delivers endless hot water with optimal efficiency! No electricity is required, making this compact unit ideal for a hot shower when camping or caravaning, or for washing livestock or pets on a remote property.
The Thermomate Portable Gas Hot Water System range boasts an intelligent design that will immediately shut off the gas supply when necessary. The unit can detect if the flame goes out, or if it is tilted by more than 45 degrees in the event of it being significantly bumped. It will even shut down if the water flow is insufficient, and for your peace of mind the temperature is limited to 60 degrees. All this means you can simply relax and enjoy a refreshing shower in the most beautiful locations!
Operation is also a breeze thanks to a seasonal control setting, and automatic ignition which ignites the burner as soon as water flows. You can even select a desired flow setting on the premium shower head, ranging from a light rainfall up to an invigorated massage like pressure! When water flow is switched off at the trigger head, the unit automatically shuts down.
At just 6kg and with a fold-out handle the Thermomate is highly portable and includes all the necessary hoses and gas and water connectors. It is simple to install and water pressure is provided by the BONUS 12 volt water pump (valued at $129). Of course, the Thermomate range complies with rigorous Australian standards relating to safety, performance and reliability, so you can simply set yourself to 'holiday mode'!
Thermomate - Outdoor Comfort.
- Intelligent Design with tilt, flameout and low water protection
- Simple operation with seasonal temperature settings
- Cost effective and environmentally friendly
- Includes Deluxe variable flow shower head
- Automatic ignition and shuts off when triggered by shower head
- Lightweight and portable at just 6kg
- Compact design allows for easy installation
- Includes all water and gas hoses and connectors
- Portable Design
- Complies to rigorous Australian standards
Specification
- Brand: Thermomate
- Model: THM-12P MkII
- Suitable Gas: LPG
- Flow Rate: 8 L/min
- Ignition: Piezo (2 x D batteries for ignition - not included)
- Suitable Water Pressure: As low as 2PSI / 25kPa
- Water Inlet Size: 3/4' BSP inlet
- Maximum Temp: 60 degrees celsius (Reaching max temp is dependent upon water flow and typically 25-30 deg above ambient temperature. This product is fully certified for use in all states of Australia.)
- Certificate: GMK10176
- Note: This appliance can produce carbon monoxide. It must not be used in an enclosed space.
IN THE BOX
- 1 x Thermomate Hot Water System
- 1 x 12V Water Pump
- 1 x Deluxe shower head
- 1 x Premium shower hose
- 1 x 1500mm gas hose regulator
- 1 x Water connector
- 1 x Gas connector
- Note: User Manual is accessible online
SIZE WEIGHT
- Product Dimensions (W x L x H): 13 x 30 x 49cm
- Product Weight: 6kg
- Carton Dimensions (L x W x H):67 x 36 x 20cm
- Carton Weight: 8kg
SKU: CMPWHTTHBK2A

We accept Change of Mind returns for 14 days after you have received the item in cases where you have changed your mind or made an incorrect purchase and wish to return the product. This also applies to orders canceled when the item has already been dispatched from our warehouse. The item must be in a re-saleable condition to qualify for a change of mind refund. Deductions may apply including Initial and Return Shipping, as well as restocking fee of 10% of the product price
Delivery, returns & warranty
Shipping & Returns
Shipping
Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:
- Our warehouse in Bendigo, Victoria
- Partner supplier warehouses on the East Coast
- Partner supplier warehouses on the West Coast
This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.
Important Shipping Notes:
- We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
- Depot pickup options may be available at reduced rates (contact us to discuss)
- Off-mainland deliveries require additional shipping fees (custom quoted)
- Missed deliveries may incur a redelivery fee set by the courier
- All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex
Returns
As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.
You can return items if:
- The product is faulty or not of merchantable quality
- The product is not fit for its intended purpose
- The product does not match the description
- You can present proof of purchase
For change of mind returns:
- Item must be in original condition with tags attached
- Must be returned within 30 days of purchase
- Original proof of purchase required
- Return shipping is at customer's expense
- Original delivery charges are non-refundable unless due to our error
Refunds will be processed within 10 business days of receiving and inspecting the return.
For full details, please refer to our:
Warranty Details
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Warranty Details
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Warranty & Returns
Limited 12 Month Manufacturer Warranty
If you experience issues with your gear, please contact us for support.
What’s Covered?
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Manufacturing defects
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Faults in materials or workmanship
What’s Not Covered?
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Damage caused by misuse, neglect, or improper use
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Incidents occurring during delivery
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Normal wear and tear from usage
How to Initiate a Warranty Claim
If you need to file a warranty claim, please follow these steps:
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Contact us via email or the via the contact us
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Provide the following details:
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Order ID
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Detailed description of the issue
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Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
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Our team will assess your claim and get back to you as soon as possible.
Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.
⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.
For full details, please refer to our other policies:
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