Box gum is a very dense wood so it contributes very well as a fuel source. It provides a medium – strong smoke flavour with excellent burn time. Perfect for beef, game meats and lamb.
Chunks are best used in mid-sized smokers and BBQs, such as kettle BBQs, bullet smokers and Kamado style cookers.
Where possible all wood is sourced from pesticide free orchards, therefore there may be some evidence of insect damage on some of our wood.
In stock ready to ship Australia Wide, delivery within 2-10 business days depending on destination.
Warranty & Returns
Limited 12 Month Manufacturer Warranty
If you experience issues with your gear, please contact us for support.
What’s Covered?
Manufacturing defects
Faults in materials or workmanship
What’s Not Covered?
Damage caused by misuse, neglect, or improper use
Incidents occurring during delivery
Normal wear and tear from usage
How to Initiate a Warranty Claim
If you need to file a warranty claim, please follow these steps:
Contact us via email or the via the contact us
Provide the following details:
Order ID
Detailed description of the issue
Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
Our team will assess your claim and get back to you as soon as possible.
Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.
⚠ Important Note:We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.
For full details, please refer to our other policies:
Natural Smoke - Smoking Wood Guide
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