Overview
Genuine replacement remote control for the Furrion DV5700S entertainment system.
Common questions
Will this remote work with my other Furrion head unit?
Only the DV5700S. Remotes across the Furrion range look much the same but are matched to one head unit, so check the model number on the face of your player rather than the caravan's build plate before you order. Anything else is a gamble.
My remote lights up but the head unit ignores it, so is the remote the problem?
Not necessarily. Flat batteries, a grubby sensor window or a head unit locked up after a voltage dip all look the same from the driver's seat. Pull the batteries, hold the power button on the head unit to reset it, and retest before you write the remote off.
Can I just use a universal remote instead?
You can try, though a caravan head unit is not a TV and generic remotes often miss the zone, source and tuner keys you actually use. A matched replacement gets every function back, which matters when the unit is mounted awkwardly above head height.
Specifications
| Compatibility | Furrion DV5700S |
|---|
Delivery, returns & warranty
Shipping & Returns
Shipping
Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:
- Our warehouse in Bendigo, Victoria
- Partner supplier warehouses on the East Coast
- Partner supplier warehouses on the West Coast
This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.
Important Shipping Notes:
- We cannot deliver to PO Boxes, Private Mail Bags or Parcel Lockers
- Depot pickup options may be available at reduced rates (contact us to discuss)
- Off-mainland deliveries require additional shipping fees (custom quoted)
- Missed deliveries may incur a redelivery fee set by the courier
- All shipments managed through our trusted delivery partners including Border Express, VicTas, DHL, StarTrack, AusPost, Sendle and Aramex
Returns
As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.
You can return items if:
- The product is faulty or not of merchantable quality
- The product is not fit for its intended purpose
- The product does not match the description
- You can present proof of purchase
For change of mind returns:
- Item must be in original condition with tags attached
- Must be returned within 30 days of purchase
- Original proof of purchase required
- Return shipping is at customer's expense
- Original delivery charges are non-refundable unless due to our error
Refunds will be processed within 10 business days of receiving and inspecting the return.
For full details, please refer to our:
Warranty Details
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Warranty Details
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Warranty & Returns
Limited 12 Month Manufacturer Warranty
If you experience issues with your gear, please contact us for support.
What’s Covered?
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Manufacturing defects
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Faults in materials or workmanship
What’s Not Covered?
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Damage caused by misuse, neglect, or improper use
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Incidents occurring during delivery
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Normal wear and tear from usage
How to Initiate a Warranty Claim
If you need to file a warranty claim, please follow these steps:
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Contact us via email or the via the contact us
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Provide the following details:
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Order ID
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Detailed description of the issue
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Images/videos clearly showcasing the fault (ensure they meet the recommended format and size for optimal review)
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Our team will assess your claim and get back to you as soon as possible.
Note: Do not open a PayPal dispute, as this may delay the resolution process. Please follow the official claim process for quicker results.
⚠ Important Note:
We recommend testing your purchased product within one year of purchase. We cannot help process warranty claims beyond this period.
For full details, please refer to our other policies:
Furrion DV5700S Remote Control
$14.00
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