
Vango
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The Fitzroy backpack is not just any travel companion—it's an elite edition, inspired by the majestic mountain ranges of South America. Weighing at 2.25kg, this backpack encapsulates the spirit of grandeur and exploration, ready for the trails of the Andes or the streets of your hometown.
Experience the best of what Vango has to offer with the Fitzroy. Its primary 60-litre storage combined with an additional 10 litres of expandable space ensures you have room for every essential. Every detail of this pack has been researched, tried, and tested to the extremes, promising a travel solution you can trust.
Step into any adventure with the confidence that the Fitzroy backpack has your back. Featuring the precision fit, quick adjustable A3 back system, and 'acetyl' dual support rods, it guarantees unparalleled comfort and stability, even when packed to the brim.
Outdoor Camping Australia operates a nationwide distribution network, with items shipping from:
This multi-location approach allows us to provide efficient delivery across Australia. Use our shipping calculator on the product pages for accurate delivery times and costs to your location.
As outlined in our Refund Policy, we follow the Australian Consumer Law (ACL) which protects consumers by providing certain guaranteed rights when buying goods and services.
You can return items if:
For change of mind returns:
Refunds will be processed within 10 business days of receiving and inspecting the return.
For full details, please refer to our:
At Camping Australia, we’re proud to partner with Vango, a brand renowned for its high-quality camping and caravanning gear. All Vango products are designed and manufactured to the highest standards, and we’re committed to ensuring your satisfaction with a comprehensive warranty and returns process. Below, you’ll find everything you need to know about Vango’s warranty, what’s covered, and how to handle returns.
Vango offers a 2-year warranty on all products (excluding footwear, which carries a 1-year warranty) in accordance with Australian consumer laws. This warranty covers:
If you experience issues with your Vango gear, please contact us for support.
To set clear expectations, the Vango warranty does not cover:
Specific Exclusions for Tents/Awnings:
Specific Exclusions for Sleeping Bags:
Specific Exclusions for Rucksacks:
⚠ Important Note:
We recommend testing your Vango tent or awning within one year of purchase. Warranty claims beyond this period may not be processed.
If you believe your product has a manufacturing defect, please follow these steps:
Purchased Directly from Camping Australia?
If you bought your Vango product from us, email contact@campingaustralia.com.au to start your claim.
If your product isn’t covered under warranty or needs a replacement part, Vango’s Camping Spares and Repairs division can help. They offer:
Visit www.campingspares.co.uk to order parts or complete a repairs form. You’ll need to know your tent’s model and year.
AirBeam® Emergency Repairs:
If you’re on holiday and need immediate assistance with an AirBeam® tent or awning, contact a Vango AirBeam® Service Centre (listed in your user guide). For customers in mainland Europe, Tentstuk.nl in Holland can assist with repairs.
Refunds will be processed within 10 business days of receiving and inspecting the returned item, provided it meets our return criteria.
For full details, please refer to our other policies:
Proper care ensures your Vango gear lasts for years. Follow the care instructions in your product manual, and avoid improper use (e.g., overloading, over-tensioning, or exposure to excessive UV). For more tips, visit FAQ section.
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